COHERIS SCHWEIZ AG

Global Relationship Management is implemented around 3 main thrusts : 

• a global coverage of the relationship management functions: from complaint management to sales processing, from historical to predictive analysis and from strategy to operations.  
• a global view through a strong integration with the Company's information system, enabling users to consolidate all knowledge and information necessary for a very adapted relationship management.  
• comprehensive project management from the preliminary consultation design and integration, to support for implementation, combining the Coheris in-house skills and those of specialised partners.